Once the report has been generated, you will want to send the certificate of analysis to your customer. To do this, click on Report and go to that item (order, sample, or test.) You will see an option at the bottom that says Email.
You must choose the same report type as the report generated, or you will not be able to email the customer.
Click on this option. A popup window will open and ask you to add emails or a message for the results. After finishing, click Submit to email the report to your customer.
You may already have an email format set up through QBench, see also Email through QBench. The message will populate the email in addition to the default template message.
Remember you must enable emails on the Email page in order to send them. To do this, click the checkbox next to the word Enable.